My new employer pays for an ADSL line for me. A second line, adding a ADSL connection on another copper pair I was told. Perfect I though, let's order it. Little did I know what problems I would get into.
Two days ago our ADSL went dead. No messages, no calls, no nothing. I call the provider (mobistar) who tell me we cancelled the contract and then hang up on me! The day after I contacted the company that does the ADSL stuff for $employer, asking them if this was their doing. Their reply: "search, search... no we have no documents on you, it must be something internal to $employer, we know nothing". Two hours later I get an email from them asking for dates for the installation of the ADSL modem. On the 21st at the earliest.
Coincidence, right? I send an "un-fuck this right now!" email shortly after. 24h later I still have no reply.
No looking forward to 2 weeks without internet we started searching. So after some hacking and a good idea from my wife it turns out skynet "just" re-enabled my account of 2 years ago, same userid, same password. As if I never left.
Not good...
My Common Lisp and Debian blog. For more off topic rants and stuff please see my livejournal blog.
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Had the same problem, the girlfriend was so stupid as to accept the free adsl-tv (Belgacom) offer.
Little did see now ; we don't have Belgacom ADSL (which is a prereq) but Scarlet ADSL.
Little did I now ; ...., Belgacom just ceased the Scarlet subscription and gave me a free belgacom ADSL light trial (512 kbps !!!) subscription.
It took me 3 weeks to get connection with Scarlet back online, Scarlet was very annoyed themselves because they don't even have permission to warn the user that by taking an ADSL-tv subscription the user implicitly accepts the Belgacom ADSL connection and thereby ceases any previous ADSL provider the user had.
It actually took 3 weeks because ... Belgacom still owns the copper and they had to reconnect me to Scarlet, and apparently this wasn't top priority for them ...
LONG LIVE BELGACOM !!
hell no, f#ck Belgacom, we now have scarlet-one, for internet and telephone !_no_more_belgacom_!
cheers,
Peter
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